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FAQS

You can either choose from our ready to use supplements or we provide various tools for personalized product selection, including an assessment quiz, tests and lab phases. These resources help you find the perfect supplements tailored to your specific health goals.

Yes, you can easily order personalized products through our website. Simply follow the steps outlined in our personalized products section, which includes assessment quizzes, sample collection options, and customization based on your results.

The process involves completing an assessment quiz to determine your health needs, choosing between self-test kits or lab appointments for sample collection, and receiving customized supplements based on the evaluation of your results.

Our assessment quizzes are carefully designed to gather comprehensive information about your health profile. They use advanced algorithms to analyze your responses and provide accurate recommendations for personalized supplements.

We offer two options for sample collection: self-test kits or lab appointments. Self-test kits are convenient for collecting samples at home, while lab appointments provide professional assistance and comprehensive testing for a more in-depth analysis of your health.

Once you've submitted your samples, our team of experts conducts a thorough analysis using advanced laboratory procedures. This includes examining various biomarkers and indicators to gain insights into your health status and needs. Finally, we send you your personalized supplements, ready for your use.

Our AI-backed software analyzes your test results to identify patterns and correlations related to your health. This data is then used to formulate personalized supplements containing specific nutrients and ingredients tailored to address your individual needs.

Yes, you can track the progress of your order through our website. We provide updates on each stage of the process, from sample collection to formulation and delivery, ensuring transparency and peace of mind.

The turnaround time depends on various factors, including sample collection method, lab processing time, and shipping logistics. However, we strive to deliver your personalized supplements as quickly as possible without compromising quality.

The turnaround time depends on various factors, including sample collection method, lab processing time, and shipping logistics. However, we strive to deliver your personalized supplements as quickly as possible without compromising quality.

Absolutely! Our customer support team is available to assist you every step of the way. Whether you need help selecting products, understanding test procedures, or tracking your order, we're here to provide personalized assistance and support.

Yes, we take into account your dietary preferences and restrictions when formulating personalized supplements. You can specify any dietary considerations during the assessment process, and our experts will ensure that your supplements meet your requirements.

For ready to use daily supplements, yes you can order from your own account. But for personalized products, we expect each individual to register their own account.

The assessment quizzes are included as part of the ordering process for personalized supplements with no additional cost. You can also purchase self-test kits to perform tests on your body analysis without ordering personalized supplements. If you proceed with personalized products, the pricing is on an all-inclusive basis.

Yes, you can order specific test requests during the sample collection or lab appointment process. We strive to accommodate individual preferences and needs to ensure comprehensive testing and analysis.

Yes, our sample collection kits are designed to be user-friendly and include detailed instructions for easy and convenient testing at home. If you have any questions or concerns, our customer support team is available to provide assistance.

We offer a wide range of tests for sample analysis, including blood tests, saliva tests, urine tests, and DNA tests. These tests provide valuable insights into various aspects of your health and well-being.

Yes, you can schedule a lab appointment at one of our partner facilities conveniently located in many areas. Our team will assist you in finding a suitable location and scheduling an appointment that works for you.

Yes, you will receive a comprehensive report detailing your test results and personalized supplement recommendations. This report will outline key findings and provide guidance on how to optimize your health with tailored supplements.

Our personalized supplements are made-to-order based on your specific test results and health needs. Each supplement is carefully formulated and customized to ensure optimal effectiveness and quality.

We recommend retesting periodically to monitor changes in your health status and adjust your supplement regimen as needed. Our team will provide guidance on the frequency of retesting based on your individual circumstances and health goals.

Our ready-to-use supplements are categorized into daily essentials, longevity formulas, and health solution bundles, each designed to address specific health goals and needs.

You can explore each category to find supplements tailored to your individual health goals and preferences. Our product descriptions provide detailed information to help you make an informed decision.

You have the flexibility to purchase individual supplements or opt for bundled packages, depending on your preferences and needs. Mix and match products to create a regimen that works best for you.

Yes, we frequently offer discounts and promotions on our products. Keep an eye out for special offers to stay updated on the latest deals.

Our products are formulated by a team of experts using the latest scientific research and highest quality ingredients and by use of AI backed software. We prioritize efficacy, safety, and transparency in every product we offer.

While our ready-to-use supplements come in standardized dosages and formulations, we offer personalized products for individuals seeking customized options tailored to their specific needs.

We offer a satisfaction guarantee on all our products. If you're not completely satisfied with your purchase, please contact our customer service team for assistance with returns or exchanges.

Our supplements are formulated with natural ingredients and are generally well-tolerated. However, individual responses may vary, and we recommend consulting with a healthcare professional if you have any concerns.

Yes, our assessment quiz provides personalized recommendations tailored to your health needs. Complete the quiz to get customized guidance for optimizing your well-being! Or, you can choose from ready to use Health Solution Bundles for specific needs.

We value your feedback and welcome suggestions for improving our products and services. Please feel free to contact our customer support team or leave a review on our website to share your thoughts and experiences with us.

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Energy Plaza, Kavacık Meydanı, 34805 Beykoz, Istanbul, Turkiye
+90 216 425 60 00
pass@longopass.com.tr

"The products offered for sale on our website are in the supplement category and are not medicinal products or medicines for human use. They are not sold by prescription and do not require doctor's approval. Our company does not sell medicines, and the products sold do not have disease-preventing or curative properties. All logos, brands and patented rights used in connection with the products sold on our site belong to the relevant rights owners. If there are any misunderstood or misleading statements, please report them on our website. All our products are 100% original and are approved by the Turkish Ministry of Agriculture and Forestry."

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